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- The service I receive from Ellis Heating and Air is superior! Jarrod always comes quickly when our unit has had issues in the past and he is always reasonable and honest with the repair and its cost."
-Holly C.
"We are very pleased with Jared Ellis. He is ALWAYS polite and quick to come when we are in need. He continues to be knowledgeable and accommodating. We appreciate his above and beyond service.
Jarrod Ellis is what all contractors should model themselves after. Fantastic customer service and workmanship. I will continue to call Ellis HVAC for service needs as long as he is in the business."
-D. Sanders.
"We had a series of issues with our central air conditioner and a number of different HVAC companies were brought in and none of them could resolve the problem. Ellis HVAC was recommended to us by a colleague – so we brought [them in]. Jarrod Ellis – the owner, really listened to us, he went over the entire unit, taking measurements and working with the unit's manufacturers to determine what the true problem was that caused the unit to fail time and time again. Jarrod went the extra mile for us! Jarrod was able to convince the manufacturer to replace our unit – as long as we were willing to replace the air conditioning components within the house. I highly recommend Jarrod Ellis HVAC! On the day of the new installation – Jarrod and his team came to the house, laid out protective plastic in the house – to ensure our cream color carpet remained a cream-colored carpet. The team was neat, friendly, and very professional. Finally someone who cared about the job he did and the integrity of his work! I just want to point out that Jarrod's name is his company's name Ellis HVAC – it is his name, his reputation. Look at other HVAC companies – how many of those companies include the owner's name? How many of those companies will the owner be the person working with you and installing for you? How many of those owners stand behind the work they do? If you need any HVAC work done – then you need to call Ellis HVAC."
-Brian & Teresa L.
"I got a letter yesterday from PSNC, my natural gas supplier. Based on the decreased usage after installing my dual fuel system, my spread-out-over-12-months plan is going from $96/month to $5/month. I'm sure the monthly figure will go up some after I stop paying in so much, but just taking a look at therms I'm using about 75% less gas per month than last year this time. Isn't that amazing?!? And interestingly the daily temp from last year to this year hasn't varied by more than a degree, so it's not that it's substantially warmer this year..."
-Mary A.
"I expected a response time in a week, not in 48 hours. Jarrod called and arrived minutes before his scheduled time. In a friendly professional way, he quickly diagnosed the problem and had my AC working in just a few minutes. He did a quick general check of the rest of the system as he was wrapping up. Wonderfully, the service was quick, high quality, and very fairly priced. After this initial visit, I signed up for his service plan that includes inspections and preventive maintenance twice a year. I will call Ellis Heating and Air Conditioning every time I have service needs and will recommend him to everyone I can."
-B. C.
"Jarrod was excellent and in spite of my units being old (17 + years), he did not try to "sell" me anything, which the last person who serviced them did. He cleaned them and checked them over and said they'd be good for at least several more years. I was so impressed that I did an annual contract with him at that point so he'll check my air conditioning units in the spring. He's honest, obviously knows what he's talking about and was a pleasure to do business with!"
-Cathy B.
"Jarrod was prompt in meeting me at the time we agreed on. His suggestions were good and the work was done on time at the agreed price. I will continue to use him for my AC service work."
-Murray W.
"Jarrod is very pleasant and personable. This past fall, he went out of his way to help us when our heat pump was acting up. He truly wanted to handle the repair in the least costly way for us - and he did. We have experienced no trouble with it since. To me, that proves that he is knowledgeable about his work and honest. I appreciated the fact that he took the time to explain what he was doing and the repair options we had and then was willing to call my husband and re-explain everything to him over the phone. I would recommend Jarrod's services to anyone - and I have."
-Laura D.
"Jarrod is terrific! Being divorced for many years now, I have to depend on trustworthy, highly skilled appliance technicians. Jarrod (and my plumber) truly care about how to best serve my needs without spending any more $ than I have to. The icing on the cake is the fact that Jarrod is so personable and takes calls from me after hours! I even got to meet [his wife] Lily who is so sweet!"
-Roslyn R.
"It's good to find someone to take care of your HVAC system who is honest, professional and dedicated to the customer. Jarrod is all that and more, and I will continue to use his services! I was very impressed!"
-Mike F.
"We have used Ellis Heating and Air for the past two years, getting service on both the heating and cooling portions of our gas-pack unit. Jarrod Ellis has been prompt, professional, courteous, and reasonably priced. He provided a clear explanation of the problems on both occasions, spelling out the service options complete with cost estimates and probable durations of the different 'fixes.' We have been very pleased with Jarrod's service on our system and are happy to have him as our HVAC man."
-Thomas I.
"I woke up to a house that was 55 degrees (our furnace had failed during the night)...and called Jarrod at 8:30 am on Saturday. By 10:00 am....the house was warm, the furnace was fixed, and he was leaving. I was thrilled with the service and will definitely use him again for our house and our rental townhome."
-Steva M.
"At a very cold and busy time of the year, Ellis Heating and Air was able to come to my house on short notice to service my two heating units. The quality of work was great and Jarrod was very courteous. I was so satisfied with his work that I referred Jarrod to some friends who needed major work on their HVAC system. Jarrod saved them hundreds of dollars compared to the other estimates. Needless to say, my friends were also delighted."
-Phil S.
"We had been having a problem with our Air Condition for quite sometime, but were living with it (made a lot of noise when the fan was running and woke up our kids at night). I was fed up with it and called a few other companies. Because we still had air they pushed me off until later in the week. On a last try I called Ellis HVAC and they offered to come out that day. They fixed the problem within two hours of my call. I am the type of person, who like most, want things done within a reasonable time frame of my call and they worked us the day I called in and fixed the problem quickly."
-Alecia W.